Star ratings have been the source of as much heat as light in the hotel industry. There is no globally accepted parameter for defining what constitutes a 1, 2, 3, 4 or 5 star hotel. In some countries, the star ratings are awarded by a government body, in others by a volunteer organization and in...
Star ratings have been the source of as much heat as light in the hotel industry. There is no globally accepted parameter for defining what constitutes a 1, 2, 3, 4 or 5 star hotel. In some countries, the star ratings are awarded by a government body, in others by a volunteer organization and in many jurisdictions, the hotels are left to their own devices. So, for instance, what may be a 5 star hotel in Cairo, Egypt might not have comparable facilities as a 5 star hotel in London, UK.
That being said, irrespective of the country, 5 star hotels are always associated with the highest levels of luxury. And their distinction is on three fronts - service, rooms and facilities.
When it comes to service, the staff in a 5 star luxury hotel are knowledgeable and will go the extra mile to ensure all customer enquiries are responded to accurately and comprehensively. The check out and check in process is fast and flawless. 5 star luxury hotels have 24 hour room service including hot food.
The hotel room is probably the greatest distinction between a 4 star hotel and a 5 star luxury hotel. The rooms are spacious, comfortable and may feature fresh flowers delivered each morning. It has a phone in the bathroom and a minimum of two more in the rest of the suite. The bathroom contains both a shower and a bathtub. The finishing from the carpets to the wood is of outstanding quality.
As far as facilities go, 5 star luxury hotels have large swimming pools, exceptional spas, a limousine or car service.
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